Devi Plants · Request deletion of your account and personal information
You can permanently delete your Devi Plants account and the personal data linked to it at any time. Choose whichever option is easier for you.
Your account is deactivated immediately and your personal data is removed or anonymised as described below.
If you can't access the app, submit the form below using the same mobile number or email registered with your account. We verify every request and complete deletion within 30 days (usually much sooner). We may contact you to confirm your identity first.
Prefer email? Send your request to support@deviplants.com from your registered email, including your registered mobile number.
When your account is deleted, we anonymise the personal information identifying you. Some records are retained in anonymised form to meet legal, tax, accounting and fraud-prevention obligations — these can no longer be linked back to you.
| Data | What happens |
|---|---|
| Name, email, profile photo | Deleted / removed from your account. |
| Mobile number & sign-in identifiers | Anonymised so the account can no longer be identified or signed in to. |
| Saved devices & push tokens | Deleted — you stop receiving notifications. |
| Saved addresses | Deactivated and removed from use. |
| Active sessions | Revoked — you are signed out everywhere. |
| Order & payment history | Retained in anonymised form for finance, tax and legal records, with personal identifiers removed. |
Before you delete: make sure you have no in-progress orders or Maali bookings and no pending refunds or wallet balance, as these may be affected. Account deletion cannot be undone — you would need to sign up again as a new user.
In-app deletion takes effect immediately. Web requests are verified and completed within 30 days. For full details on how we handle your information, see our Privacy Policy.
Contact us at support@deviplants.com and we'll help.
Devi Plants